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What is the role of a virtual assistant?

A virtual assistant is a person who provides electronic services to a business company or directly to a company executive. He mostly works from home and runs his "virtual business" part-time or full-time.

A typical virtual assistant usually carries out his business remotely, performing a wide range of administrative and business services, and the virtual office is part of his job.

The responsible person of the establishment usually spends more time on administrative tasks than on new ideas and development of his company. Administrative work, accounting, website maintenance, social media and marketing - these are all tasks that do not have to be done by the entrepreneur or a business partner and which can (and should) be done by someone else.

Here is a list of the most important tasks you should consider when delegating to a virtual assistant.

1. Email management

Emails are probably one of the biggest time devourers for a business company. Distraction is rarely worth your lost productivity. Virtual Assistant saves you hours each week and allows you to spend time on higher priority tasks.

2. Answering phone calls

Phone calls, both personal and business ones, disturb you just like e-mails, even if it's just a virtual office. It is better for a real person to answer your calls instead of letting them go to the voicemail. Your callers will appreciate that they have talked to a real person to leave a message.

3. Management

If you need to change your schedule, your virtual assistant can call attendees, organize the meetings and change your availability or help with administrative tasks such as business name, business address or virtual business registration.

4. Data entry

Data entry is one of the most tedious and repetitive types of work. Different types of companies need to collect, sort and enter data using the software of your choice, which is also something, virtual business assistant can also help with.

5. Accounting

Although a virtual assistant is not an accountant, he can help you with accounting, even if his work is tied only to the virtual office. It aligns transactions and keeps your financial records using some software and so you don't forget to pay all your bills on time.

6. Research

You probably do a lot of research to keep your business running smoothly. Whether you're launching a new project, following industry news, or looking for articles like the one you're reading, research can be time-consuming.

7. Client relationship management

The personal approach goes very far. Even if your company only has a virtual headquarters, it's a great idea to send birthday cards, thank you notes and other small gifts to your important partners and clients.

8. Travel planning

The advantages of having own business (even only with virtual office) certainly include the possibility of business trips and a virtual assistant will help you find the best ticket prices, find and book hotels, find car rental and hotels.

9. Social media management

If you spend hours each week replying to messages, replying to comments, or posting to build your digital presence, you can save a lot of time. Look for a virtual secretary who specializes in this type of work.

10. Content writing

If you hate writing but still need to create content for your business, consider hiring an assistant who can help you create blog posts, newsletters, press releases, e-books, and other written content. They can help you with editing and proofreading, and add content to your site for any place of business.

11. Graphic design and video editing

If you are inexperienced, a virtual assistant can help you with some of these creative tasks, or also help you design flyers, brochures and other printed materials for your business.

12. Easy website maintenance

Most platforms and add-ons for your site require regular updates to keep your site secure. The virtual assistant monitors your site updates and ensures smooth running.

Your virtual can also take care of backup so you don't have to worry about losing valuable data for your business.


With a virtual assistant, you only pay for the time you spend completing the task. With a permanent job, you pay employees for a certain period of time, which, to be honest, is not always completely productive. So why to pay someone 8 hours per day when you have a virtual company headquarters and you only need a fraction of that time?